PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Editing in Admin

  1. I created a form with hidden fields so the admin can complete after submission. For example, a visitor completes the form with his signature using the signature plugin. Now the administrator reviews the form and adds the information that was hidden (similar to a form with 'For internal use' at the bottom of it). However, when I tested this the signature was deleted after the admin edited the form. Is there a way to keep the signature?

    Hope I explained it clearly.

    Thanks

    Posted 7 years ago on Wednesday July 11, 2012 | Permalink
  2. David Peralty
    Administrator

    So basically, the signature disappears from the entry once saved in the back-end entries management section?

    Posted 7 years ago on Wednesday July 11, 2012 | Permalink
  3. Correct. The signature is there initially, but once the admin edited the form in the back-end entries management section is disappears.

    Posted 7 years ago on Thursday July 12, 2012 | Permalink
  4. FYI...the only field the is affected is the signature field....the other fields are not affected.

    Posted 7 years ago on Friday July 13, 2012 | Permalink
  5. Just want to see if we can stop the signature field from disappearing when editing admin. Anything?

    Thanks.

    Posted 7 years ago on Monday July 30, 2012 | Permalink
  6. David Peralty
    Administrator

    I've contacted the developers regarding your issue.

    Posted 7 years ago on Monday July 30, 2012 | Permalink
  7. This is a confirmed bug. There is a fix which will be available in the next release of the Signature add-on. If you require this fix before then, please email me at david@rocketgenius.com.

    Posted 7 years ago on Friday August 3, 2012 | Permalink

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