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Email not sending

  1. DGRComms
    Member

    Hi,

    I have email sending set up to sent via SMTP. I did test via the SMTP plugin and I am receiving the emails. I tested using gmail, our own address as well as others and received all of them fine.

    I am testing the form a created https://singletonmoms.org/forms/ and I am receiving the admin email but not the user email.

    Our email server is Google Apps. Any idea why the SMTP test is working but not the user email? I have tried various different email addresses but nothing.

    Thanks
    Ginnie

    PS this is part of the debugging message I am getting form the SMTP test. There is one error but not sure what it means and whether that is the cause.
    -------
    The SMTP debugging output is shown below:

    SMTP -> FROM SERVER:220 mx.google.com ESMTP w6si3327519obc.189 - gsmtp
    SMTP -> FROM SERVER: 250-mx.google.com at your service, [72.249.5.10]
    250-SIZE 35882577
    250-8BITMIME
    250-STARTTLS
    250 ENHANCEDSTATUSCODES
    SMTP -> ERROR: AUTH not accepted from server: 502 5.5.1 Unrecognized command. w6si3327519obc.189 - gsmtp
    SMTP -> FROM SERVER:250 2.1.5 Flushed w6si3327519obc.189 - gsmtp
    SMTP -> FROM SERVER:250 2.1.0 OK w6si3327519obc.189 - gsmtp
    SMTP -> FROM SERVER:250 2.1.5 OK w6si3327519obc.189 - gsmtp
    SMTP -> FROM SERVER:354 Go ahead w6si3327519obc.189 - gsmtp
    SMTP -> FROM SERVER:250 2.0.0 OK 1361924855 w6si3327519obc.189 - gsmtp

    Posted 11 years ago on Wednesday February 27, 2013 | Permalink
  2. Please see this related topic for some troubleshooting tips:
    http://www.gravityhelp.com/forums/topic/unable-to-use-forms-with-google-apps

    Posted 11 years ago on Saturday March 2, 2013 | Permalink