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Email not sending to same domain email

  1. DGRComms
    Member

    Hi,

    I recently contacted you as my forms were not sending emails out. I manage to fix this with my hosting company but now having another issue.

    the email I have set up as they main address to send from is website@xxxx.org. I want the admin emails to go to info@xxx.org. But they are not sending to that address. If I change it to a gmail address or even my own work address (different domain).

    Have you come across this problem before?
    Thanks

    Posted 8 years ago on Sunday September 23, 2012 | Permalink
  2. Yes, this is due to host configuration. Some hosts have a restriction on sending email to and from the same domain and try to handle it all on the same server. Therefore, they try to deliver the mail locally and it does not always work.

    Please try installing an SMTP plugin to handle your email delivery for you. Try one of these:
    http://wordpress.org/extend/plugins/wp-mail-smtp/
    http://wordpress.org/extend/plugins/configure-smtp/

    Once that is installed and configured, you should have more reliable email delivery.

    Posted 8 years ago on Monday September 24, 2012 | Permalink
  3. DGRComms
    Member

    Hi Chris,
    Thanks we have already done that and we are using WP SMTP Mail. I will go back to host!
    Thanks

    Posted 8 years ago on Monday September 24, 2012 | Permalink
  4. With WP Mail SMTP, can you successfully send the test email?

    Posted 8 years ago on Monday September 24, 2012 | Permalink