PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email Notifcations

  1. I have gravity forms on quite a few of my sites.

    I have it implemented on http://thenextup.ca

    for some reason I am getting no email notifications sent out from gravity form for some reason.

    I have my email for that domain set up thru gmail, and the mx entry is pointing to google.

    Not sure why I am not getting the notifications.

    Help!!

    Posted 6 years ago on Thursday May 9, 2013 | Permalink
  2. David Peralty
    Administrator

    Can you please try the following to isolate the issue: http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications

    Posted 6 years ago on Thursday May 9, 2013 | Permalink
  3. OK, I have isolated the issues. It is sending to other emails on different domains just not the domain of thenextup.ca

    Any ideas of what might cause this?

    Posted 6 years ago on Thursday May 9, 2013 | Permalink
  4. David Peralty
    Administrator

    Same server as the others? You might want to check for any error logs on your server, or contact your host. Are you using a SMTP plugin?

    Posted 6 years ago on Thursday May 9, 2013 | Permalink