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email Notification Failure

  1. John Preston

    Forms not emailing notification. One used to. Another never did. Do I need to use the email plugin workaround? How do I configure it?


    Posted 12 years ago on Sunday March 14, 2010 | Permalink
  2. John Preston

    Discovered that Microsoft is junking the emails (weren't allowing to receive them off MS server).

    Changed the "from" email address in the forms notification areas to one address (versus the email addresses of the individuals filling out the forms). Then I put that new single email address into the "safe senders" list on my hotmail account, but Microsoft doesn't believe me that it is in fact safe and keeps junking them.

    Any ideas?

    Posted 12 years ago on Sunday March 14, 2010 | Permalink
  3. John Preston

    This is interesting: I used the same MS email address for the "send to" and "from" fields in the email notification areas. I also used a different "send to" email and "from" email (both MS email addresses) and MS classified everything as junk, even when I placed everything on their "safe senders" list.

    I changed the "from" email to an ISP-based email address and MS let it through to my Inbox and my could then pick it up.

    I lost a client because of this MS crap — but at least MicroSoft knows that their email is really junk and that you can't tell them otherwise!

    Hope this helps someone in the future.

    Posted 12 years ago on Sunday March 14, 2010 | Permalink
  4. You can try using a SMTP plugin for WordPress to force the email to be sent using SMTP.

    Users have good luck with this one:

    This is a common issue with Microsoft based hosting and servers.

    Posted 12 years ago on Monday March 15, 2010 | Permalink