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email notification font size

  1. The font size in the notification email is so tiny that my clients are complaining that it's difficult to read and they are unable to fax printouts of the email (which is something they must be able to do, as forwarding is not an option for some of their needs). I know this topic has been posted before and I didn't see a solution posted that wouldn't break their budget. Is this something that is going to be addressed in an update?

    Thanks!

    Posted 12 years ago on Sunday March 25, 2012 | Permalink
  2. elvis.da.pelvis
    Member

    Disable auto formatting and '<font size="+1">TEXT</font>' doesnt work?

    Posted 12 years ago on Sunday March 25, 2012 | Permalink
  3. Where do I find that?

    Posted 12 years ago on Monday March 26, 2012 | Permalink
  4. Ok, I just took a look and it appears that since the most recent update of Gravity Forms, the "Disable Auto Formatting" checkbox has been removed. It's still in the source code, but has inline CSS setting it to "display:none". I can only assume one of your devs was working on something, hid it for some reason and perhaps forgot to turn it back on?

    To make sure, I upgraded Gravity Forms on another site that still had that checkbox available, and as soon as I did the update, the "disable auto formatting" checkbox disappeared. Can you let me know when this has been fixed? Thanks!

    Posted 12 years ago on Monday March 26, 2012 | Permalink
  5. This is intentional.

    If you are using WordPress v3.3+ the Notifications use the built in WordPress rich text editor which allows you to toggle between a Visual and HTML editor.

    If you need to input HTML you will need to toggle the HTML editor and then input your HTML. Otherwise you would toggle the Visual editor and use the built in visual editing toolset.

    This is the same editor that is used when creating posts and pages in WordPress. You have complete control over the content of the message.

    Because the rich text editor allows you to toggle between Visual and HTML the "Disable Auto Formatting" option is unnecessary in this situation because toggling HTML already does this. The feature is still there for users using older versions of WordPress but hidden if you are using WordPress v3.3+.

    Posted 12 years ago on Monday March 26, 2012 | Permalink

This topic has been resolved and has been closed to new replies.