I'm wondering if there is anyway to customize the order form layout that gets sent to your email? I have put together an order form (www.andynelsonscatering.com/menu) and when we receive the e-mail for the form with all of their selections it is taking up 2 pages. I'm wondering if there is a way to customize what is shown in the email and what is not.
For example, can we just show the headline for their selection without the details to save room?
Any help is appreciated!
You can customize your user notifications to your hearts content. Currently, you probably just tossed in the all_fields merge tag? You can take that out, and only put in the merge tags related to the data you want to send.
I selected which fields I want to be displayed in my email... but is there a way to customize which parts of those fields are shown?
And some of the fields are broken up so far apart from each other that it is wasting a bunch of space... I highly doubt this is customizable, because I have tried looking into it. But this is what my client is requesting. To eliminate some of the extra space in between the fields in the email.
Can you walk me through a bit more of what you are trying to do? When you say "parts of those fields", I don't understand. You can use inline CSS and HTML to control how fields are presented. Just make sure to turn off Autoformatting by putting a check in the checkbox below the textarea box.
I'm not referring to how my order form is laid out. I am referring to the layout of the email that is sent over when someone submits their order. The layout of the fields in the EMAIL is what I want to customize. Is this possible?
The layout of the email notification is what I'm talking about as well. In your Notifications section of your form there are two spots, one for the e-mail to admins and one for e-mails to users. In the e-mails to users, you can select which fields you want sent. That whole e-mail is controllable. You can use inline CSS and HTML to control spacing, layout, and more.
I have set up multiple forms on my website and have hooked them all up with email notifications, both to the administrator and the user. Everything was working fine and then one day the email notifications stopped going out. I have tried installing the mail smtp plugin and updating all of my plugins, and I have still not had any luck in figuring this out. Please help.
You will want to check with your web host as they may have blocked you from sending PHP mail or updated their sendmail on the server that messed things up for you. Also, what version of WordPress are you using? WordPress 3.4 had an issue with their wp-mail.php file that didn't allow e-mail to be sent when PHP Safemode was on. I think 3.4.1 corrected this.
Can you create and run the simple email script they have here:
http://www.w3schools.com/php/php_mail.asp
Replacing the default values with your own e-mail address. Then upload it to your server and browse to that page using a web browser and see if you get an e-mail?
I'm not exactly sure how to do this... I will try contacting my web host to see if it's an issue that happened on their end. Otherwise, do you have any other suggestions? I have a message on wordpress that says this "Advanced Custom Fieldsv3.3.0 requires a database upgrade (why?). Please backup your database, then click Upgrade Now". Do you think this may have anything to do with it? I backed up my database but am still afraid to upgrade... I have already lost my forms once, don't want to lose them again...
You can also export your forms form our Export Tool so that you have a copy ready to import back into Gravity Forms if anything goes wrong. And you should contact your host. I don't have any other suggestions. Our primary notification issue tip is to use a SMTP plugin because our notifications are routed through WordPress' wp-mail.php file. As for ACF, I haven't ever used that plugin, and can't give recommendations relating to it. I would suggest talking with the creator of that plugin.
Okay thank you so much for your help. I will definitely be using the export tool. Is this a separate plugin or is it something thats included in the gravity forms plugin?
If you go to Import / Export in Gravity Forms, there are two types of Export, CSV Form Data, and Forms themselves. If you go to the Forms Export, you can export the XML of the forms, so that if anything goes wrong with your form, you can import it back. You can also use this to import forms to other Gravity Forms installations.
Perfect thank you! :)
