PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email notification timing

Gravity Support Forums » Plugin Support » Gravity Forms

  1. allisonb76
    Member

    What is the current time it should take between the time form data is submitted and the recipient indicated on the form receives the email with the form content? Is there a way to speed this up so the email comes through immediately (or as immediately as possible) after the form is submitted?
    If so, how?

    Thank you!

    Posted 12 years ago on Wednesday September 19, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Email notifications are handed off from Gravity Forms to the built in wp_mail() function immediately. Any delay is on your server or the intermediate servers or mail clients. How long of a delay are you seeing, and is it consistent to all recipient email addresses (if you are using more than one email address for admin notifications)?

    Posted 12 years ago on Wednesday September 19, 2012 | Permalink

  3. allisonb76
    Member

    Thank you. It turned out the emails weren't coming through at all and we have resolved the issue with our host.

    Posted 12 years ago on Friday September 28, 2012 | Permalink

This topic has been resolved and has been closed to new replies.