PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email Notifications

Gravity Support Forums » Plugin Support » Gravity Forms

  1. amandastretton
    Member

    I am having trouble setting up the email notifications and actually receiving the notifications.

    I have put the same email address for: 'send to email', 'from email' & 'reply to'. This is a hotmail address. But I am not receiving any notifications.

    I have a very simple form and I don't have a lot of experience with this sort of things so am not really sure what to try next.

    Do you have any suggestions?

    Ideally, I want to be able to check my email and reply back to customers from my email and not have to log into my wordpress account to see the customer entries. Is this possible?

    Thanks,
    Amanda

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink

  2. Hiranthi
    Member

    Did you check the spam-folder?

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink

  3. amandastretton
    Member

    Yes, there is nothing there.

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink

  4. Carl Hancock
    Administrator

    Try using another email address, create a GMail account and test with it. Once you test with it also be sure to check your spam folder. This will help narrow down if it's a Hotmail issue or a site issue. Email sending issues are always web server related. Who is your web host? Is if GoDaddy?

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink