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Email Notifications

  1. Is it possible that I can set up my form so that I receive an email notification both before the user pays, i.e. when they are redirected to paypal, and after the user pays, i.e. when they have payed through paypal?

    Posted 7 years ago on Saturday May 26, 2012 | Permalink
  2. Gravity Forms does not currently have this functionality built in. Notifications can only be configured to be sent either when the form is submitted, or after payment is received. Not both.

    HOWEVER if this could be accomplished as a customization. What you would need to do is configure the built in notifications to behave the way you want the built in notifications to behave, and then use available hooks to execute custom PHP to send your own email where the built in notifications are not being sent.

    I would suggest configuring the built in notifications to be sent AFTER payment is received and then you could use the gform_after_submission hook to execute your own custom PHP that sends emails however you would like. It does require a customization via PHP which you would place in your themes functions.php file.

    Posted 7 years ago on Friday June 1, 2012 | Permalink

This topic has been resolved and has been closed to new replies.