@signstoyou If the email was functioning properly you would be able to receive it. You are receiving it at your GMail account which means the email is being sent by Gravity Forms.
We aren't pointing the finger because we don't want to help you with this issue, we are pointing the finger at GoDaddy because we've had to deal with GoDaddy specific support related issues for the last year and a half and know what we are talking about.
The only thing I can suggest is to setup WP Mail SMTP. I've suggested it multiple times now in this thread. If you setup WP Mail SMTP properly to where you receive the "Test Email" it sends through it's test email functionality... you will be able to receive notifications. SMTP is a more reliable way of sending email. PLEASE setup this plugin and make sure you get the correct SMTP settings from GoDaddy to do so. You will know they are correct when you can use the "Test Email" functionality that it has, so if GoDaddy tells you they gave you the correct SMTP setttings but the "Test Email" functionality of that plugin doesn't work... they didn't give you the correct information.
This is some sort of web server configuration issue and i'm not really surprised GoDaddy was of no help because their support never is of any help for anything but the most basic issues. If it requires them to think and actually look into something rather than read off of prompts on their computer, they aren't going to help you.
GoDaddy hosting accounts for the majority of email related support requests for Gravity Forms. It's not a host we would recommend anyone use because of the strange support issues that arise and the complete lack of assistance their support provides in fixing issues.
Posted 13 years ago on Friday February 18, 2011 |
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