Email Notifications Stopped Working

Hi,
I set up a bunch of lead gen sites quite some time back (12 sites) and tested all the forms and everything worked fine. I set up the notification emails to go to my Gmail email and the companies email I'm supplying the leads to. Everything worked fine then when I tested all the forms.

Today I was going though all the sites and downloading all the leads so that I could invoice the company and discovered that the email notifications seem to have stopped working. Though the funny thing is one site seems to be working. I just did a test form submission and the email never came though.

This really came as a big shock to me as I didn't realize I needed to regularly check the email notifications were working. I thought I just needed to check one time. Anyway if it is the case that all the leads I have been sending have not actually been sent then I will be out of pocket by over $3000 which is a shocker!

I just wondered is anyone could explain why the emails have suddenly stopped being sent?

Thanks,
Dan.

Thanks for the reply.

Yes I originally tested the forms and all worked. I did another test today with one of the sites and the email did not get though. I also checked my spam folder and it's not in there.

I host with Servint who are normally very reliable. (Not Godaddy)

Should I contact my hosting support about the issue? If so what should I ask them exactly?

Thanks,
Dan.

OK I will try that plugin but I need the email to be delivered to the lead company too. It's got to be reliable otherwise I'm loosing $$$

I understand that you are saying it's my server and I just emailed my server support and this is their reply -

"Hello,

Can you provide me with a method to reproduce the sending of mail through these forms?

Additionally, the only unsent mail I see in the queue is directed toward AOL. AOL is relatively strict in regard to mailing practices, and has rate limited your server due to poor reputation:

http://postmaster.info.aol.com/errors/421rlyb3.html

If you do send a lot of mail to AOL, I would recommend filling reading through the following page, the linked "Best Practices" page, and filling out the "support request" form which is also found here:

http://postmaster.info.aol.com/Postmaster.Reputation.php

Thank you,

Jim
ServInt MST"
--------------------------
I am not sure what to send them? Can you advise please.
Dan.

I have no idea what the AOL issue is but I don't think it's related.

I am hosted on a VPS server not a shared one... OK I will instal the SMTP plugin on all my sites and then contact Servint support for the proper settings. Hopefully they will understand what to do because I have no idea (-;

Thanks for you help Carl.
Dan.

zenboy
I'm having the exact same issue. Did you find a solution?
thanks

I am having a similar problem. The forms are replying fine to the input email but not sending the form to admin. I installed the mad mimi plugin. I deactivated it because I thought it might be causing problems. I don't think my issue is the same as the others above. I just started using this today. Any suggestions?

I just read through this thread and I _think_ I'm having the same problem, but I don't think it's a spam issue. I have several forms set up on my site:

http://benedictinewomen.org/prayer-worship/prayer-requests/
http://benedictinewomen.org/support-our-work/donate-now-to-holy-wisdom-monastery/
http://benedictinewomen.org/retreats/group-retreats/be-still-an-advent-day-of-reflection/

They all have email notifications set up. The first two work fine, the third one doesn't send email notifications. I installed the WP Email SMTP plugin and that didn't help (the first two still work fine).

Any other thoughts on this glitch? I'm running the Thesis theme and latest version of WordPress.

I don't see any noticeable differences between the third form. The only thing is that I don't have the title displayed in the Gravity Forms shortcode on the third one (that seems pretty innocuous). Here's a comparison of my 3 forms:

https://docs.google.com/spreadsheet/pub?hl=en_US&hl=en_US&key=0AvTBHSGZL76qdHlrYzBVWmtCME5PR2RRaF9LZElLaVE&output=html

Has anyone received a real answer to this problem.

Mine come up every now and again then goes away - without me making ANY changes to forms or anything else.

The last time I had this error I double checked with my host that I had everything configured correctly.

I'm a Google apps user.

Here is something else that might help.

I emailed the support team at Dreamhost about this issue and here is what they had to say

The mail coming from the web server doesn't using Google apps, *** the webserver itself sends the emails. ***

If you have any more questions then please let me know.

Thanks!
Daniel J

I have sent them another request asking if there is a way for the emails to sent directly via Google apps or a way for the emails to go out immediately.

I started having problems recently. All notifications go to the same email address. However, a few of the forms will not send notifications at all, even when manually resending the notifications. This started happening about two weeks ago.