PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email Notifications to admin missing fields

  1. koolkatwebdesigns
    Member

    In some email clients, it seems that the email notifications to admin do not show the fields or formatting. I know the notifications are set up correctly because if I use my email, they work fine.

    Are there any work-arounds for this?

    Posted 7 years ago on Wednesday November 30, 2011 | Permalink
  2. We've never had any reports of the email notification content not displaying properly. So this is something new and not something we have seen before.

    Are your notifications simply using the {all_fields} merge tag or have you customized the notification message?

    What email clients are experiencing this problem? Can you provide any screenshots and examples showing those that are working and examples of those that are?

    Posted 7 years ago on Wednesday November 30, 2011 | Permalink