Is the Email routing "IF" drop down box limited to the first ten fields created? I have 14 fields at least, but they don't show up under the above drop down box.
PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.
Email routing "IF" drop down box limited?
-
Posted 13 years ago on Monday October 11, 2010 | Permalink
-
Hello Robert, i'm unable to replicate this issue. Here is a screenshot, the field names are all the same but if you count them you will see there is 14:
Are you running the latest version of Gravity Forms? If you can, export that form using the export form functionality and provide a link to the XML file where we can download it and import it and test with it on our end.
Posted 13 years ago on Monday October 11, 2010 | Permalink -
I am not able to do that. I tried for 30 minutes installing excel addon and tried to export xml mapping, but it debugged on me and I have only so much time. So here is the link to the csv file created by your own plugins export feature. http://edmontonapartmentsrent.com/wp-content/uploads/live-edmonton-apartment-rental-search-assistance-2010-10-14.csv When you open you will see many columns representing more than just ten fields.
Let me know what you see, and if you know about exporting xml in excel, let me know. I mapped (selected cells used xml tools addon installed.) xml and would get a deb bug error.
Posted 13 years ago on Thursday October 14, 2010 | Permalink -
I'm a little confused as to what you are requesting. Your initial post was about the Email Routing feature, and your follow up reply to my response is about something to do with Microsoft Excel and XML mappings?
Posted 13 years ago on Thursday October 14, 2010 | Permalink -
You were saying? "If you can, export that form using the export form functionality and provide a link to the XML file where we can download it and import it and test with it on our end. "
You asked, you got csv. Export feature provides Excel csv file, not xml. Now what?
Posted 13 years ago on Saturday October 16, 2010 | Permalink -
I asked for an export of the form itself, not the entry export. In the more recent versions of Gravity Forms you can export the form to an XML file.
You go to Import/Export and then choose "Export Forms" from the subnavigation. You then select which form you want to export and it exports the form to an XML file.
This is used to then import the form from the "Import Forms" menu into another site so you can duplicate forms across multiple WordPress sites. This will allow us to input your form, exactly as you have it configured, on our end so we can test with your exact form.
See this screenshot which shows what i'm referring to:
Posted 13 years ago on Saturday October 16, 2010 | Permalink -
It was like "Simon says" when I first read it. Today I saw the link "export form" at the top of the import/export panel of Gravity Forms. I didn't notice it before and exported form entries by default.
It's all good now. I checked the xml file and it looks all good. No corruption in xml tags, ect. This issue was resolved when I was attacking another issue I had posted in this forum recently.
When I re-activated all my plugins and went through each one for possible conflicts, I was able to see the asterisk which I believe was grey before. Was now orange on the email routing page.
So I am sure it was something either in the install of Gravity or another plugin, which may have contributed to the bug I was experiencing. These WordPress Platforms are so sensitive when it comes to conflicts in code. As there are alot of variables at play. I'm sure you run into this everyday?
Anyways, I can see all the fields in the drop down box regarding email routing, thanks.
Posted 13 years ago on Tuesday October 19, 2010 | Permalink
