PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email routing or address choice...

  1. jdol
    Member

    Hello,

    I haven't set up a new form in months and not sure if the following is even possible or how to implement it.

    I have 4 different email addresses i would like people to choose if they need to reach a specific person. Can I create a drop down or selection that will allow a user to send an email to our advertising person or someone else?

    Thank you
    Jeremy

    Posted 13 years ago on Wednesday June 8, 2011 | Permalink
  2. Yes. You can do this using the Notification Routing option of the Admin Notification.

    - Add a drop down field to your form that lets the user pick who they want to contact (Sales, Support, whatever).
    - Save your form
    - Edit the Notifications for that form
    - Enable the Admin Notification
    - For the Send To choose Routing
    - Configure the routing based on that drop down value
    - Save Notifications

    Posted 13 years ago on Wednesday June 8, 2011 | Permalink
  3. jdol
    Member

    Thank you! I figured it out while waiting on a reply. I tend to do this a lot so I think it's psychological to submit a thread for help because 99% of the time I end up figuring it out! :)

    Thank you very much.. I love Gravity Forms!

    Jeremy

    Posted 13 years ago on Wednesday June 8, 2011 | Permalink