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Email routing or address choice...

  1. jdol
    Member

    Hello,

    I haven't set up a new form in months and not sure if the following is even possible or how to implement it.

    I have 4 different email addresses i would like people to choose if they need to reach a specific person. Can I create a drop down or selection that will allow a user to send an email to our advertising person or someone else?

    Thank you
    Jeremy

    Posted 12 years ago on Wednesday June 8, 2011 | Permalink
  2. Yes. You can do this using the Notification Routing option of the Admin Notification.

    - Add a drop down field to your form that lets the user pick who they want to contact (Sales, Support, whatever).
    - Save your form
    - Edit the Notifications for that form
    - Enable the Admin Notification
    - For the Send To choose Routing
    - Configure the routing based on that drop down value
    - Save Notifications

    Posted 12 years ago on Wednesday June 8, 2011 | Permalink
  3. jdol
    Member

    Thank you! I figured it out while waiting on a reply. I tend to do this a lot so I think it's psychological to submit a thread for help because 99% of the time I end up figuring it out! :)

    Thank you very much.. I love Gravity Forms!

    Jeremy

    Posted 12 years ago on Wednesday June 8, 2011 | Permalink