For 2 years now I have been sending the entries to our forms to rapidfax that is setup in the notification section of Gravity Forms. It is emailed to them by putting 5555551515@rapidfax.com and until January 8th, it worked fine. Now, it always fails saying the line doesn't answer. If I send an email from outlook to the same 5555551515@rapidfax.com, it goes through just fine. It's only when sending from Gravity Forms that it's not working anymore. All plugins are up to date as is Wordpress. I also have it BCC a copy to one of my email addresses and those come through fine. I have tried other services and get the same results. I'm not sure, but it seems like it's not getting the fax number correctly even though it shows up correctly in the BCC copy of the email. I've even tried connecting another fax machine to the line that will give an audible ring and it never does when rapidfax is calling, unless I send it from my Outlook. Any ideas?
Emailing Form to an emailtofax service quit working.
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Can you send a fax to that email address from the server itself, from the command line? I'd like to see if the server can send a message to that email address in the first place. If it can, then we can check to see if WordPress can send it, and then if Gravity Forms can send it.
Also, if you like, you can dump the $form object after the form is submitted and see what the notifications looked like, and what number was used for the email address.
Posted 11 years ago on Wednesday January 16, 2013 | Permalink -
I'm using WP-Mail-SMTP in WordPress and we have our own SMTP server onsite, which is where all of our outgoing email originates, if this makes a difference. You want me to send an email from the SMTP Linux server from the command line?
How do I dump the $form object?Posted 11 years ago on Wednesday January 16, 2013 | Permalink -
I don't think it makes a difference, although using an SMTP server of your own is probably the best way to do it. I don't think it's making anything any worse.
In trying to see where the problem lies, I figured I would start by sending an email (using your SMTP server, now that we know that) from the command line. If that works, then I would try to send from WordPress (maybe change the admin email address to the fax address, then register a user, to trigger the email notification to the admin.) If that works, I would try a simple form in Gravity Forms with this email/fax number as the admin email (leave the {admin_email} merge tag, and create a simple form with the admin notification enabled.)
To dump the form object, you can do something like this:
http://www.gravityhelp.com/forums/topic/working-with-form-object-and-entry-object#post-122694Posted 11 years ago on Wednesday January 16, 2013 | Permalink -
You would add that to functions.php in your current theme. This is a temporary debugging step only.
Posted 11 years ago on Friday January 25, 2013 | Permalink -
Curious if this has ever been resolved as I'm in need of an email-to-fax service via Gravity Forms.
Posted 10 years ago on Monday April 29, 2013 | Permalink
