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Empty Address Field Doesn't Update

  1. I have a set of Entries, and when I try to remove the street address field of a particular Home Address, it does not allow me. It will allow me to edit the street address but if the field is empty, it will not accept update it.

    Thoughts?

    Posted 5 years ago on Monday June 24, 2013 | Permalink
  2. Does gravity form accept empty strings?

    Posted 5 years ago on Monday June 24, 2013 | Permalink
  3. David Peralty
    Administrator

    Not if it is a required field. Can you please give more information on the issue you are experiencing?

    Posted 5 years ago on Monday June 24, 2013 | Permalink
  4. It is not required. The form is an Address field, and when we administrate an address in the Entries section, and try and remove just the street address from that entry, it does not save. If we change the street address to a non-empty string, it saves successfully.

    Thanks!

    Posted 5 years ago on Tuesday June 25, 2013 | Permalink
  5. David Peralty
    Administrator

    Are you using the latest WordPress and Gravity Forms versions?

    Posted 5 years ago on Tuesday June 25, 2013 | Permalink
  6. Yup. WordPress 3.5.2 and GF 1.7.5.

    Posted 5 years ago on Tuesday June 25, 2013 | Permalink
  7. Please advise. This is on a live server and we use the form daily.

    Posted 5 years ago on Tuesday June 25, 2013 | Permalink
  8. Richard Vav
    Administrator

    If you still require assistance with this please open a new support ticket or a priority support ticket if you are a developer license holder. Thank you.

    Posted 5 years ago on Sunday July 28, 2013 | Permalink

This topic has been resolved and has been closed to new replies.