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Enabling conditional questions make form disappear, part 2

Gravity Support Forums » Plugin Support » Gravity Forms

  1. jeffhiggins
    Member

    See previous post... it was closed before I had a chance to reply: http://www.gravityhelp.com/forums/topic/enabling-conditional-questions-make-form-disappear

    So I'm fully up to date (WP and Gravity), and I contacted my theme dev who gave me directions to move jQuery to the head, but I'm still not able to use conditional questions.

    Example: http://aqualyseusa.com/pizza-form-test/

    The Form Preview doesn't display anything either, just the header bar, with no form items appearing. Any ideas? Thanks!

    Posted 12 years ago on Wednesday May 16, 2012 | Permalink

  2. David Peralty

    I just tried the example and it worked fine. When I selected Nah, I got cheese options.

    Posted 12 years ago on Wednesday May 16, 2012 | Permalink

  3. jeffhiggins
    Member

    That's really weird - when I view the page, I don't see the form. When I view the page from a provate browsing window, though, I DO see the form. Any idea what would be causing this? Again the built-in Form Preview isn't working either.

    Posted 12 years ago on Wednesday May 16, 2012 | Permalink

  4. David Peralty

    The only thing I can think of is that you have a plugin or theme conflict related to being a logged-in user. Can you test for this using the following instructions:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Wednesday May 16, 2012 | Permalink

  5. jeffhiggins
    Member

    Welp, it looks like a theme conflict, because when I switch to Twenty-Ten, the problem goes away. The form appears even though I'm logged in, and the Form Preview works.

    Any idea what can cause this exactly? I'll ask my theme dev, but it'd be great to be able to point him in the right direction.

    Thanks for your help.

    Posted 12 years ago on Wednesday May 16, 2012 | Permalink

  6. Rob Harrell
    Member

    It will be something javascript related most likely. Easiest thing to do is to comment out scripts one by one until you find the offender. Looks like it might be this guy here:

    Screenshot

    Posted 12 years ago on Wednesday May 16, 2012 | Permalink

  7. LukeArts
    Member

    make sure you are using
    http://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js

    Posted 12 years ago on Thursday May 17, 2012 | Permalink