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Entries with no Transaction ID notification not being sent



    We are having issues with not receiving some of the notification emails from our customers entries. I have tried to find a reason why and the only conssistency I can find si that all the notifications that aren't being sent are from entries that do not have a Transaction ID showing in the 'Entries'?

    Could you please let me know if there is a reason for this?

    Posted 4 years ago on Wednesday July 3, 2013 | Permalink
  2. David Peralty

    Can you install our Logging Add-on and look at setting it up to track that form so hopefully we can figure out why that is?

    Posted 4 years ago on Wednesday July 3, 2013 | Permalink

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