PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

ERR_EMPTY_RESPONSE on redirect

  1. Hi,

    We have an issue on a website, when the page redirect is configured we receive the "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data." when the form is submitted.

    The form in question is here - http://www.safarihotelsnamibia.com/safari-court-hotel/booking-form/

    We can confirm that the entry is being captured regardless of the error, we've also checked wp-debug but no specific error regarding the issue is being logged.

    Installation Status

    PHP Version 5.3.10
    MySQL Version 5.1.54
    WordPress Version 3.4.1
    Gravity Forms Version 1.6.4.5.4

    Do you possibly have any insight as to what the issue might be?

    Thank you.

    Posted 12 years ago on Friday July 6, 2012 | Permalink
  2. David Peralty

    Where do you have the page redirect configured to go to?

    Posted 12 years ago on Friday July 6, 2012 | Permalink
  3. Hi David,

    Thank you for the reply, it should go to this page - http://www.safarihotelsnamibia.com/thank-you-for-your-booking/ We've set it via the page selector and via the redirect option, but both have the same result.

    Posted 12 years ago on Friday July 6, 2012 | Permalink
  4. David Peralty

    Can you send me admin login details to peralty@rocketgenius.com so I can log in and take a look?

    Posted 12 years ago on Friday July 6, 2012 | Permalink
  5. Hi David,

    It appears that the issue is unrelated to the plugin, the error is occurring due to some miss-configuration with the hosting's MTA - we've handed over the issue to their hosting company.

    Posted 12 years ago on Tuesday July 10, 2012 | Permalink
  6. David Peralty

    Glad to hear it. Hopefully, they'll resolve it quickly for you.

    Posted 12 years ago on Tuesday July 10, 2012 | Permalink

This topic has been resolved and has been closed to new replies.