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ERR_EMPTY_RESPONSE on redirect

  1. Hi,

    We have an issue on a website, when the page redirect is configured we receive the "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data." when the form is submitted.

    The form in question is here - http://www.safarihotelsnamibia.com/safari-court-hotel/booking-form/

    We can confirm that the entry is being captured regardless of the error, we've also checked wp-debug but no specific error regarding the issue is being logged.

    Installation Status

    PHP Version 5.3.10
    MySQL Version 5.1.54
    WordPress Version 3.4.1
    Gravity Forms Version 1.6.4.5.4

    Do you possibly have any insight as to what the issue might be?

    Thank you.

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  2. David Peralty
    Administrator

    Where do you have the page redirect configured to go to?

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  3. Hi David,

    Thank you for the reply, it should go to this page - http://www.safarihotelsnamibia.com/thank-you-for-your-booking/ We've set it via the page selector and via the redirect option, but both have the same result.

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  4. David Peralty
    Administrator

    Can you send me admin login details to peralty@rocketgenius.com so I can log in and take a look?

    Posted 8 years ago on Friday July 6, 2012 | Permalink
  5. Hi David,

    It appears that the issue is unrelated to the plugin, the error is occurring due to some miss-configuration with the hosting's MTA - we've handed over the issue to their hosting company.

    Posted 7 years ago on Tuesday July 10, 2012 | Permalink
  6. David Peralty
    Administrator

    Glad to hear it. Hopefully, they'll resolve it quickly for you.

    Posted 7 years ago on Tuesday July 10, 2012 | Permalink

This topic has been resolved and has been closed to new replies.