Erratic form behavior on redirects « Gravity Support Forums

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Jeffdc7
Member

I have a registration form for users to fill out to access my research area:

http://www.jobboarddoctor.com/research-reports-access-registration/

The form is set to redirect to the research download area when it is successfully completed:

http://www.jobboarddoctor.com/survey-results/?

The problem is that it seems to work for a while - maybe 5-10 submissions. Then it quits working and users get a 404 message. If I open up the form in WP, everything looks fine. So I close the form in WP - and magically the form starts working again. Until the next time it fails.

Any idea what's going on?

Jeff

Posted 14 years ago on Thursday October 14, 2010 | Permalink
Carl Hancock
Administrator

If you are getting 404 errors then it is a server related issue permalink issue, not a Gravity Forms related issue. Something is up with your permalink setup, or your URL rewriting rules with your .htaccess.

The download area page you referenced above (http://www.jobboarddoctor.com/survey-results) is returning a 404 error when I just go to it. Gravity Forms isn't executing any code on that page so it can't be causing the 404 issue.

Posted 14 years ago on Thursday October 14, 2010 | Permalink
Jeffdc7
Member

I have the download page set as a 'Private' page in Wordpress. Could that be causing the problem?

Posted 14 years ago on Thursday October 14, 2010 | Permalink
Carl Hancock
Administrator

Yes, that could be causing the problem. A Private page won't be accessible to most people. Private pages require that a user be logged into your site in order to see it.

Posted 14 years ago on Thursday October 14, 2010 | Permalink