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Error 270

Gravity Support Forums » Plugin Support » Gravity Forms Authorize.Net Add-On

  1. satori83
    Member

    I am getting torn apart by users trying to use my form because they cant register for one section. I cant figure out what is causing the products in this section to not register. I have tried removing all logic rules so it displays alongside the products that are working. I cannot figure out what is flagging Authorize code 270 for line item 2. It does not matter what product i pick, if its in that section, its flagged. Anyone have answer? Only other topic instance was resolved via email....

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  2. satori83
    Member

    I even just tried adding a new product outside of that section and it still does it, so it must be somewhere else....

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  3. Chris Hajer
    Key Master

    Do you have a link to this form online so we can take a look?

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  4. satori83
    Member

    Yes...the live one is https://www.kickinkaratesystems.com/akitournament/
    I set up a test one to try out here https://www.kickinkaratesystems.com/test

    Im pulling my hair out... everything I see on authorize is related to characters and length.
    I created a new product named Product for $30 and still got error...im lost

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  5. Chris Hajer
    Key Master

    Have you made any changes to the form after mapping the authorize.net feeds?

    If you export the form and reimport it, then create a new feed, does the form work properly at that point?

    Does the form work properly if you try to submit it from the form preview?

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  6. satori83
    Member

    I have the logging addon installed to but for some reason it stopped recording the errors

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  7. satori83
    Member

    The changes I made were adding a 2 extra products and I also removed the conditional logic for the section that was having issues (ie-naska). I did not export and reimport the form. If I do that it will not mess will the entries created already correct?

    As for the preview test, I didnt think you could actually submit through Authorize.net while in preview.... i can try that too.

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  8. Chris Hajer
    Key Master

    If you export the form then test that, nothing happens to the original form or entries. It's just a way of getting a clean version of the form to test with. Sometimes people will send me a form and just the act of exporting it and reimporting it fixes any invalid conditional logic rules.

    I can't recall if you can submit from the form preview. It's been a while since I tested one. That is just one way to eliminate most plugin and theme conflicts.

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  9. satori83
    Member

    Well I did export the form and recreate it for that test url and put new authorize.net feed with new credentials in there also. It isnt working. And I also tried using stock 2011 theme. Only plugins are gravity plugins.

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  10. Chris Hajer
    Key Master

    I think we've exhausted the support we can give you in the forums without logging in and taking a look. I would recommend opening a priority support ticket here: http://www.gravityhelp.com/priority-support/

    Please reference this topic in your request.

    [Moved to Authorize.net forum}

    Posted 11 years ago on Thursday January 10, 2013 | Permalink