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Error: "Could not get client list from Campaign Monitor"

Gravity Support Forums » Plugin Support » Gravity Forms Campaign Monitor Add-On

  1. leevel
    Member

    When I create a new feed I receive the following error: "Could not get client list from Campaign Monitor".

    What happens? What is the solution?

    Thanks.

    Posted 14 years ago on Saturday June 5, 2010 | Permalink

  2. Bryan Hoffman
    Member

    I'm getting the same error...

    Posted 14 years ago on Monday June 7, 2010 | Permalink

  3. Carl Hancock
    Administrator

    @leevel's issue resolved itself without any changes from us or him which points to an issue with the Campaign Monitor API causing a temporary problem.

    @bryan I would try again and let me know what happens. Make sure your Campaign Monitor API key was entered correctly and try setting up a new feed. The original posters issue was a Campaign Monitor API issue, their service was down.

    Posted 14 years ago on Monday June 7, 2010 | Permalink

  4. andrew1911
    Member

    Hi

    I'm getting the Could not get client list from Campaign Monitor error message when I try to hook up the CM Addon to my Campaign Monitor account.

    I can confirm that the API key is correct; is there any way I can check that the CM API service is actually running?

    Currently I have no feeds - it won't allow me to create on, just presents the message above. I'm using v1.3 of the addon.

    Thanks!

    Posted 14 years ago on Wednesday November 3, 2010 | Permalink