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Error Display not working/confusing users

  1. If someone could help with this, I would be hugely grateful.

    When a form is filled out on our site, and the user has not filled in all required fields then hits submit, the form doesn't show the user what they need to fill out - it just doesn't submit, leaving the user baffled as to why.

    How can I make it so it is very obvious what the user needs to do to finish the form so it works when they hit the submit button (or if they hit the submit and more info is required, it becomes obvious WHAT info)?

    Form samples at https://secondmilewater.org/donate/ and http://secondmilewater.org/join-the-volunteer-engine/

    Thank you so much!!

    Posted 11 years ago on Saturday February 23, 2013 | Permalink
  2. On this page:
    https://secondmilewater.org/donate/

    There is some sort of script which is running before the form is submitted, checking for required fields. Can you tell us what script that is, and disable it so we can test Gravity Forms functionality?

    Posted 11 years ago on Sunday February 24, 2013 | Permalink