PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

error message from a customer who visited our site

  1. Does anyone have any information on this error a person filling out a form sent us?

    It said in quotes... "Unable to serve this request" and "Site temporarily unavailable - Connection timed out, please try again."

    Is this a host issue or did the person take a long time to fill out the form? I just need some in site to give my client and of course for myself.

    Thanks in advance!

    Posted 11 years ago on Thursday February 28, 2013 | Permalink
  2. David Peralty

    This would be a hosting issue, not a Gravity Forms error. Usually just a temporary hiccup on a server when the user performed an action (submitting a form?) If it happens often, you should contact your web host.

    Posted 11 years ago on Thursday February 28, 2013 | Permalink
  3. Thank you!

    Posted 11 years ago on Thursday February 28, 2013 | Permalink
  4. David Peralty

    Not a problem. All my best!

    Posted 11 years ago on Thursday February 28, 2013 | Permalink

This topic has been resolved and has been closed to new replies.