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Export does not work

  1. Jan Egbert
    Member

    When I try to export the "Waiting icon" just keeps turning round, but nothing gets exported. I don't get any error message.

    Screenshot

    Posted 15 years ago on Tuesday September 8, 2009 | Permalink
  2. Jan Egbert
    Member

    I found out why it doesn't work. For some reason the folders Gravity Forms generates are owned by apache apache. Export does work when I recreate the folders manually. Weird...

    Posted 15 years ago on Tuesday September 8, 2009 | Permalink
  3. Strange, the plugin does create the folder. We haven't run into this issue in our testing. It is probably a server configuration of some sort. It's tough to debug these things with so many different possible server configurations, etc. Glad you got it working.

    Posted 15 years ago on Tuesday September 8, 2009 | Permalink
  4. what folders do we have to create manually? Where? I am having the same issue...

    Posted 15 years ago on Tuesday September 22, 2009 | Permalink
  5. cflema,
    Gravity Forms creates a "gravity_forms" folder under your WP uploads folder (usually /wp-content/uploads). Make sure that folder and all its subfolders are writable (permission 755). Email me at alex-at-rocketgenius-dot-com if you need assistance in getting this working.

    Posted 15 years ago on Tuesday September 22, 2009 | Permalink
  6. I manually created the folder at /wp-content/uploads/gravity_forms and set permissions to 755, and when that didn't work, I tried 777. Are additional subfolders needed?

    Posted 15 years ago on Tuesday September 22, 2009 | Permalink
  7. deafnation
    Member

    Did anyone solve this problem? I am having same problem too!

    Posted 15 years ago on Saturday October 17, 2009 | Permalink