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Export error

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Harime
    Member

    I have about 8 forms on my website and all work fine when I export their entries, except one which has 208 entries - the max among all other forms. I am using latest GF and WP 3+. This is the error I receive:

    This webpage is not found
    No webpage was found for the web address: http://www.site.org/wp-admin/admin.php?page=gf_export
    Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found.

    Form which can't be exported is located at: http://www.zaynabacademy.org/registration-desk/sign-up-for-a-course/

    Posted 12 years ago on Friday January 13, 2012 | Permalink

  2. Aejandro
    Member

    I have exactly the same issue. I can export fine from all my forms except one. This one is not the biggest nor have the largest amount of entries.

    Please any ideas?

    Thanks

    Posted 12 years ago on Friday May 25, 2012 | Permalink

  3. David Peralty

    Harime - Hopefully, through upgrading your issue has been solved. If not, try increasing memory available to WordPress and PHP - http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Aejandro - You didn't give enough details to go on. Do you get the same error? Are you running the latest Gravity Forms and WordPress? How many forms do you have that work fine? Is there anything special about this form?

    Posted 12 years ago on Friday May 25, 2012 | Permalink

  4. Aejandro
    Member

    David:

    Yes, it is the same error.

    I have the latest version of WordPress and Gravity Forms.

    I have 24 more forms that work fine.

    It does not have any special items. Also it is not the largest form nor having the largest number of entries.

    Please help

    Posted 12 years ago on Friday June 1, 2012 | Permalink

  5. David Peralty

    I've responded to your other message (please keep all your support requests in one spot for us). Basically, I need you to check for theme/plugin conflicts next.

    Posted 12 years ago on Friday June 1, 2012 | Permalink

  6. Aejandro
    Member

    But is it possible to be a plugin or theme conflict if 24 forms work fine and just 1 form has problems to export? It does not sound logical.

    Posted 12 years ago on Friday June 1, 2012 | Permalink

  7. David Peralty

    I have to figure out what makes that 1 form special, and so reducing the possibilities that something else is interacting with that form will make my troubleshooting easier.

    Posted 12 years ago on Friday June 1, 2012 | Permalink

  8. dkeezer
    Member

    I have the same problem on all of my forms.

    PHP Version 5.2.17
    MySQL Version 5.1.63
    WordPress Version 3.4
    Gravity Forms Version 1.6.4.5

    I get the same error on any export.

    All of the forms are on this site: http://www.insurancehero.ca

    Posted 12 years ago on Friday June 29, 2012 | Permalink

  9. David Peralty

    dkeezer, can you please make your own thread for proper troubleshooting assistance?

    Posted 12 years ago on Friday June 29, 2012 | Permalink