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Export Form Errors

  1. Hello, I am trying to export a form that is being used on this site http://www.cheerhomeschool.com. The site admin was able to export forms daily until yesterday when they began to get the following error;

    Any idea as to what this can be? It is urgent that they be able to get a resolution to this.

    "This webpage is not found: No webpage was found for this web address http://www.cheerhomeschool.com/wp-admin/admin.php?page=gf_export"

    Thank you!

    Posted 11 years ago on Friday May 18, 2012 | Permalink
  2. Has anything changed from the time they were able to export to today? Test for a theme/plugin conflict by following the instructions here:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Friday May 18, 2012 | Permalink
  3. Hey there Rob,

    Thanks for your quick reply. I went through all of the necessary steps to test for theme and plugin conflicts and the issue is still happening. Not quite sure how to proceed now.

    Thanks!

    Posted 11 years ago on Friday May 18, 2012 | Permalink
  4. This is probably something to do with the host's security settings. Can you reach out to the host to see if they notice anything odd in the server log files? Also, in the meantime, can you send me a WP Admin login to rob@rocketgenius.com and reference this post in your email.

    Posted 11 years ago on Friday May 18, 2012 | Permalink
  5. Thanks Rob for that. I just sent an e-mail to you with the admin information. Thanks

    Posted 11 years ago on Wednesday May 23, 2012 | Permalink
  6. Dion, this looks like a PHP Memory Issue, selecting a date range allows the export. Check out this link to see how to increase that:
    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 11 years ago on Wednesday May 23, 2012 | Permalink
  7. Thank you very much Rob. I appreciate your help!!!

    Posted 11 years ago on Wednesday May 23, 2012 | Permalink
  8. No problem, glad to help out.

    Posted 11 years ago on Friday May 25, 2012 | Permalink

This topic has been resolved and has been closed to new replies.