PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Exporting Form Entries results in blank CSV file

  1. I want to be able to export my form data to organize in an external program (such as Excel). I have used the "Export Entries" option but the CSV/txt file that is generated is always completely blank, no matter what date range is used or what fields are chosen. When imported into Excel or just opened into a text editor, there is no actual content.

    Any ideas how I can get the export feature to actually work?

    Posted 11 years ago on Tuesday December 4, 2012 | Permalink
  2. David Peralty

    Can I please have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Tuesday December 4, 2012 | Permalink