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Fancybox - No confirmation and infinte progress circle when Ajax="true"

  1. Hello,
    I am using GF in a Fancybox window with the following code:

    <a href="#inline" data-fancybox-type="inline" class="various" data-rel="fancybox">Join Our Email List</a>
    <div id="inline" style="display:none; ">[gravityform id="6" name="Join Our E-List" ajax="true"]</div>

    The form appears fine inside the modal window, but when I click submit, the progress circle spins forever. If I close the modal window and reopen it, the information is still in the fields and the progress circle is still spinning.

    When I check the backend, the information HAS been submitted and stored, but there is no confirmation message at all on the front end. And with the infinite progress circle, visitors will not believe their info has been submitted.

    When I set ajax="false", the form submits, modal window closes, with no confirmation. At least the window closes and the visitor has a 'sense' that the form was submitted. Inelegant, but the only working solution right now.

    Any advice on getting it working properly so confirmations can be shown?
    Thanks

    Posted 7 years ago on Wednesday March 6, 2013 | Permalink
  2. Please share a link to the page on your site where we can see this functionality. Thank you.

    Posted 7 years ago on Tuesday March 12, 2013 | Permalink
  3. Any success with this? I am facing the same issue.

    Posted 7 years ago on Tuesday March 26, 2013 | Permalink
  4. If you would like support with your issue, please post the URL here to the page where we can see the problem, and let us know what is not working properly in your application.

    Posted 7 years ago on Tuesday March 26, 2013 | Permalink