Can you email me the following to carl [at] rocketgenius.com to help debug the issue?
- Send me exactly what you put in the confirmation message, what the HTML was? You can send this as an text file attachment.
- Can you do a SQL export of all the WP_rg_* tables using phpmyadmin or other mysql admin tool? You should be able to select all the Gravity Forms related tables (usually WP_RG_XXXXXX) and export the data to a SQL file that you can then attach to the email above.
Also, ideally we could also get access to your WordPress admin so that we can see the issue happening to determine why it happened. Can you possibly create me a user account to access your WordPress admin and include it in the email?
Posted 15 years ago on Tuesday October 20, 2009 |
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