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Fatal Error when installing campaign monitor add on

  1. Jamisoloman

    Hi Guys,

    I've just upgraded to a business account and subscribing to campaign monitor, however I'm receiving a fatal error when going to the Forms > Campaign Monitor menu

    Fatal error: Cannot redeclare CS_REST_SERIALISATION_get_available() (previously declared in /nfs/c06/h06/mnt/xxx/domains/ in /nfs/c06/h06/mnt/xxx/domains/ on line 13

    Note: I changed our client number to 'xxx' and the clients domain to 'domainname'

    Can someone help?

    Posted 11 years ago on Sunday August 19, 2012 | Permalink
  2. Sounds like you have another Campaign Monitor plugin installed. However, in version 1.4.1 of our add-on, there was logic added which was supposed to handle this potential problem.

    Please be sure you have the latest Campaign Monitor add-on (1.4.1) from us, or, if you already do, please deactivate the other plugin and use ours exclusively.

    Posted 11 years ago on Sunday August 19, 2012 | Permalink
  3. Jamisoloman

    Thanks Chris,

    I actually found it is because I'm using the Campaign monitor API to auto send posts to subscribers. All fixed now.


    Posted 11 years ago on Tuesday August 21, 2012 | Permalink

This topic has been resolved and has been closed to new replies.