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Fatal Error when installing campaign monitor add on

Gravity Support Forums » Plugin Support » Gravity Forms Campaign Monitor Add-On

  1. Jamisoloman
    Member

    Hi Guys,

    I've just upgraded to a business account and subscribing to campaign monitor, however I'm receiving a fatal error when going to the Forms > Campaign Monitor menu

    Fatal error: Cannot redeclare CS_REST_SERIALISATION_get_available() (previously declared in /nfs/c06/h06/mnt/xxx/domains/domainname.com.au/html/wp-content/plugins/campaign_monitor/api/class/serialisation.php:5) in /nfs/c06/h06/mnt/xxx/domains/domainname.com.au/html/wp-content/plugins/gravityformscampaignmonitor/api/class/serialisation.php on line 13

    Note: I changed our client number to 'xxx' and the clients domain to 'domainname'

    Can someone help?

    Posted 12 years ago on Sunday August 19, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Sounds like you have another Campaign Monitor plugin installed. However, in version 1.4.1 of our add-on, there was logic added which was supposed to handle this potential problem.

    http://www.gravityhelp.com/gravity-forms-campaign-monitor-add-on-v1-4-1-released/

    Please be sure you have the latest Campaign Monitor add-on (1.4.1) from us, or, if you already do, please deactivate the other plugin and use ours exclusively.

    Posted 12 years ago on Sunday August 19, 2012 | Permalink

  3. Jamisoloman
    Member

    Thanks Chris,

    I actually found it is because I'm using the Campaign monitor API to auto send posts to subscribers. All fixed now.

    Cheers
    Jami

    Posted 12 years ago on Tuesday August 21, 2012 | Permalink

This topic has been resolved and has been closed to new replies.