PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Fatal Error When Installing New Plug In

  1. andria
    Member

    I just purchased a single license....downloaded the zip file and uploaded it into wordpress. It said I had a successful install but then when I click the activate link I get this message:

    Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home/content/a/n/d/andriamullaney/html/wp-content/plugins/gravityforms/gravityforms.php on line 41

    Is this because I need to add my reg license key before I click activate? What's going wrong?

    Thank you!

    Posted 15 years ago on Sunday November 8, 2009 | Permalink
  2. andria
    Member

    any help? i really want to try out these forms today and am frustrated that I cant even get them activated in WP. thanks!

    Posted 15 years ago on Sunday November 8, 2009 | Permalink
  3. andria,
    99% of times, activation errors are caused by you running PHP 4. Gravity Forms require PHP 5. This is usually a configuration setting in your hosting environment. Please double check that your are running PHP 5. If you are and still have problems activating the plugin, we will dig deeper.

    Posted 15 years ago on Monday November 9, 2009 | Permalink
  4. andria
    Member

    That worked!! Thank you!

    Posted 15 years ago on Monday November 9, 2009 | Permalink
  5. Help!

    I had the same problem and after changing to PHP 5 my entrie Agentpress theme went away.

    http://www.samguillen.com
    any suggestions?

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  6. Hello Sam, I just looked at the sourcecode for your samguillen.com web site. Are you referring to the fact that the site isn't styled and appears to be text only? This isn't Gravity Forms related.

    This is due to the fact all the CSS and JavaScript is being called from "http://builderadvisor.com" and not "http://www.samguillen.com" like it should be.

    Did you move the site from one domain to another?

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  7. Yea that was the problem.

    Now that I am up and running again with PHP 5 - I still get

    Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home/content/s/g/u/sguillen/html/wp-content/plugins/gravityforms/gravityforms.php on line 41

    when trying to activate gravity forms from the plugin's.

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  8. What other plugins do you have installed? What version of MySQL are you running?

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  9. Akismet - Deactivated
    Category Posts Widget - Activated
    Gravity Forms - Deactivated
    jQuery Lightbox - Activated

    MYSQL 5.0

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  10. Very strange, can you try and deactivate all plugins and then see what happens.

    Also try and activate the plugin again. Sometimes when you switch to PHP5 it doesn't take effect right away. We've had customers who have seen delays in PHP5 actually becoming active once they make the switch in their control panel.

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  11. yea the PHP 5 did take 24 hours to switch but that was about 36 hours ago.

    I detacitivated all plugins and Gravity Forms still failed.

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  12. Can you fill out the Contact Us form and contact us that way and i'll be in touch via email so we can determine the issue. If you could provide a login to your WordPress site so we can take a look, that would be most helpful. We want to get this issue resolved for you ASAP. Thanks!

    Posted 15 years ago on Wednesday November 11, 2009 | Permalink
  13. adfinity
    Member

    can you post the solvency so the rest of us can see it?

    Posted 14 years ago on Thursday December 3, 2009 | Permalink
  14. The issue was his web host, despite saying it was running PHP5, was in fact still running PHP4.

    Posted 14 years ago on Thursday December 3, 2009 | Permalink