PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Fatal error when users submit the form (urgent)

  1. Hi, I encountered a fatal error on one of my main forms. When users complete and submit the form, they are being shown the fatal error page. The screenshot of this error is here https://www.dropbox.com/s/t78jgloh2nzooc2/31-10-2012%2010-08-20%20a-m-.jpg

    I also noticed that the submissions didn't being sent to the email address. Would someone be able to help me out! Thank you.

    my site is: http://tearotenancies.co.mz
    the form is: http://tearotenancies.co.nz/online-application-form/

    Posted 12 years ago on Tuesday October 30, 2012 | Permalink
  2. That error shows your host is allowing 40MB of RAM for PHP. You may need more RAM for your installation and application. Please see here about increasing the RAM available to both PHP and WordPress http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 12 years ago on Wednesday October 31, 2012 | Permalink