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Feature request: Send admin notification BEFORE and after payment is received.

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. carbgf
    Member

    You have a checkbox for: "Send admin notification only when payment is received". I check this because, after payment is received, the user gets redirected to a download page to download the item she purchased.

    I would like to get an additional notification: "Also send admin notification after form is filled in" i.e. before payment is received . This will tell me how many users got as far as filling in the purchase form, but failed to complete the PayPal payment. This will be very useful - it will also tell me if my PayPal payment system has failed for any reason.

    Can this be done?

    Posted 13 years ago on Monday October 10, 2011 | Permalink

  2. dwenaus
    Member

    I would like this feature as well. Any idea when we could get this logic in place?

    Posted 13 years ago on Thursday December 15, 2011 | Permalink

  3. Chris Hajer
    Key Master

    I think you could probably do this now by using a function hooked to gform_after_submission - once the entry is created and the normal notifications are sent (in this case, none are sent yet based on your condition) you could write a quick wp_mail function to just say that someone had started the checkout process.

    You could also use Google Analytics to see where they are dropping out of the process.

    Posted 13 years ago on Thursday December 15, 2011 | Permalink