File Attachment Error

Hi,

We are experiencing the following error when attaching an image file in our gravity forms.

User completes form incorrectly after attaching an image file to the form. They submit the form and it shows them the error messages. The attachment still shows as uploaded. The user completes the errors and then submits the form.

For some reason, the attachment doesn't actually get submitted if the user causes the form to error out before submission.

The attachment/file upload DOES submit IF the form is filled out 100% correctly the first time.

Anyone know how to fix this issue?

Thank you!

Yes we have the most up to date gravity forms plugin. No, not using any caching or minify plugins.

Any thoughts? I can provide a link so you can see what is occurring if you are able to help?

Thank you. We have emailed you the file.

I'm noticing some of my uploads are failing as well. Not all are failing though. I'm currently trying different file sizes to see if that's the problem.

I was able to get mine fixed. I just needed to adjust the PHP info for file size and timeout.

Chris,

Will someone be contacting us in regards to this problem? It is not a timeout issue or size issue for us. Haven't heard a word from anyone and this is a major problem.

Thanks I have emailed to ask him when he might be able to look at it. But no response.

Thank you for checking into it.