PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

File upload refreshes the page while trying to upload

Gravity Support Forums » Plugin Support » Gravity Forms

  1. eridesign
    Member

    Hello,

    I am having an issue with the file upload fields. I have created a form that has over 10 upload fields and when applicants are trying to submit a form, the form takes a while to load and then it refreshes the page. To the user it appears as the form got submitted but it does not go through and the user does not even see any notifications. This happens only to certain applicants not to all of them. My issue seems to be very similar to this post http://www.gravityhelp.com/forums/topic/large-file-upload-not-working . It would be great if GF displayed some sort of error notice at least saying "files are too large" or "your form was NOT successfully submitted" etc.

    I have have also increased the file upload size on the .htaccess file to:
    php_value upload_max_filesize 20M
    php_value post_max_size 20M

    The form can be viewed here: http://alumni.meca.edu/apply/belvedere-fund/

    I dont know what else to do. What could be the issue?

    Posted 11 years ago on Wednesday February 20, 2013 | Permalink

  2. eridesign
    Member

    I also figured out that 3 of the applicants having trouble with the form had some kind of symbol in title of the images that they were uploading (Accent marks, a period, etc.). I hope this helps to figure out the issue.

    Posted 11 years ago on Wednesday February 20, 2013 | Permalink

  3. Chris Hajer
    Key Master

    Until Gravity Forms revises the file upload feature, you can use something like this to return and error when a file upload fails: http://coenjacobs.me/en/file-upload-size-tweaks-gravity-forms/

    Posted 11 years ago on Saturday February 23, 2013 | Permalink