File Upload - Saving special characters as urlencoded

We have a client that uses Gravity forms for accepting Resumes. There are numerous instances where the given Resume File name contains a space or some other special character. For Example:

John Smith Resume.docx is saved as John%20Smith%20Resume.docx - which when linking to the file to download it doesn't work - the file handler or whatever on the server end is stripping out the %20 automatically and is looking for the file with spaces, however, the file is saved with the %20s

I don't think this is a good feature to be honest, but I think at the least it should be able to be toggled as an option. As it stands now I'm seeking a good solution for them. Hacking core code and having to "fork" Gravity forms essentially to keep updates from overriding is a very last resort, but it's gotta be done - the client needs it.

Any thoughts?

Well, I guess it could be a server setting that is causing it, but I assure you, I'm up to date on GF and it is saving it as such:

https://dl.dropbox.com/u/7659824/file-originally-saved-as.png

The file download:

http://www.westsoundworkforce.com/cms/wp-content/uploads/gravity_forms/2-484b8620b3b2b235ca0d616d82111853/2012/07/SARGUS%2C+CHRISTINE.docx

If it's not gravity forms though, what can I do to remedy this? I can put in a support ticket to our support company but they don't support software so I have to be certain it is on their end. :)

Hello Rob,

This is now resolved. I submitted a ticket and they insisted it was a software issue, but they found a case on the forums where there was an outdated version of GF that was the culprit. Our version was current, but there was an update to WordPress 3.3.x to 3.4.1 and upon updating WP itself, this issue seems to work. At least for now!

Thanks again!

(no idea what would cause that, but just FYI for others)