Although FTP shows the file as uploaded, and I can download the file to my computer via FTP, it's 404 at the URL for the single post:
http://ohalah.org/references/resource-1/
File uploads were fine until recently, when the WP site definition was changed from https://ohalah.org to http://ohalah.org. Do I need to change some GF setting in response?
Beth
Does the folder structure of that link to the PDF match when you view via FTP?
Yes. Just double-checking my work --
The link on the single post:
http://ohalah.org/wp/wp-content/uploads/gravity_forms/1-a311efdeab2881d6e166c4653898f825/2012/06/ed17.pdf
The folder structure associated with that PDF in the FTP client:
ohalah.org/wp/wp-content/uploads/gravity_forms/1-yaddayadda/2012/06/ed17.pdf
Yep. Looks the same to me. Am I missing something?
Beth, I'm thinking this is related to a permalink issue of some kind, since you changed the domain value. Maybe try going into the permalinks settings and updating it. You can keep the same structure, maybe just update it to refresh.
Usually when you get 404's on things that exist it's tied to a permalink or a permissions issue on the server.
Could you provide me with FTP access by chance? rob@rocketgenius.com and reference this post in your email.
I wish. But I don't have the authority to do that. The file is being uploaded all right, and to the right place. The file permissions are all good.
Oh, wait. It's some kind of conflict with the plugin User Access Manager. When I deactivate that, the file shows up just fine. Hmm. What's my next step?
Interesting issue. I'm glad it wasn't directly related to Gravity Forms. You might want to let the creator of the User Access Manager know about the issue you experienced as they might be able to fix it in a future release.
