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First And Last Name Registration Information is not being saved

Gravity Support Forums » Plugin Support » Gravity Forms User Registration Add-On

  1. ABT
    Member

    During the registration process, the first and last name inputed are not being saved to the user profile. However, after the registration process is complete the update process is does capture the information.

    The registration url is...
    http://ncstate.studentid.dev01.atlanticbt.net/sign-up/

    Once you complete the process, go to...
    http://ncstate.studentid.dev01.atlanticbt.net/account/
    or
    http://ncstate.studentid.dev01.atlanticbt.net/wp-admin/profile.php

    You'll see that the First and Last Name are NULL.

    I beleive this process was working prior to the last upgrade to the add-on.

    Please let me know what things I can do to correct this issue.

    Thank you, Will

    Posted 11 years ago on Wednesday May 15, 2013 | Permalink

  2. fitvalet
    Member

    Same problem here, first name does not map to user profile when you use user registration to create a new user. Email address, password work fine.

    Posted 11 years ago on Tuesday May 21, 2013 | Permalink

  3. Chris Hajer
    Key Master

    @fitvalet, we will address your priority support ticket.

    ABT, can you confirm which version of the User Registration add-on you are using and your Gravity Forms version? I could not confirm from the source of your page. I also do not see the Gravity Forms CSS or scripts being loaded.

    Posted 11 years ago on Tuesday May 21, 2013 | Permalink