Fluency admin confict « Gravity Support Forums

Gravity Support Forums » Plugin Support » Gravity Forms

ynpnnational
Member

Hi,

I was wondering if you would be able to help me with a admin menu conflict I am having. We use the Fluency Admin plugin to make admin menu access easier and shorten the menu. This is the only plugin menu we have an issue with, it pulls the whole menu out and blocks the forms a bit. If I minimize the menu before I click on forms menu I can see it. But it is interfering with many people's site as we are setup as multisite and of course some are quite frustrated. I thought I'd ask and see if you would be able to help me figure it out.

Thanks,

Dana

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
Carl Hancock
Administrator

We'll have to take a look and see what is going on. There may not be anything we can do on our end. Gravity Forms is designed to work with WordPress as it is out of the box, we can't take into account plugins that change the Admin UI.

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
ynpnnational
Member

That totally makes sense to me and I appreciate if you are open to looking at it. It seems odd that it's the only one that does, so I thought I'd ask and see if there's something you can see that I am not. What do you need from me?

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
Carl Hancock
Administrator

I'm going to setup Fluency Admin on a test site and see what happens. Any special steps I need to take to replicate the issue?

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
Kevin Flahaut
Administrator

Dana, I'm not 100% clear on what you're issue is. Can you screencap it for me? Also, I'm testing here and not encountering anything too strange so far.. a minor icon alignment issue is all. Is this a browser-specific issue? If so, which one?

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
ynpnnational
Member

Of course thanks!

Here it is: http://ynpn.org/tech/files/gf_menu_error.jpg

At first I thought it was a multisite thing, but I have the same error on another site. Leaning more to plugin conflict, but but not fluency, another one is my hunch.

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
Kevin Flahaut
Administrator

Okay, that looks messy. Which browser are you seeing that behavior in?

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
ynpnnational
Member

It's firefox, but I have tried it in chrome & explorer and looked the same.

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
Kevin Flahaut
Administrator

I'm not seeing it in any of my Mac browsers so I'm gonna throw this up on a live site and test with Windows (ick) and see what I can find. I'll let you know.

Posted 13 years ago on Tuesday March 29, 2011 | Permalink
ynpnnational
Member

Thanks, I really appreciate your help and any thoughts on why this is happening. It's happening on two sites, one multisite and one not, both with the fluency admin.

Posted 13 years ago on Wednesday March 30, 2011 | Permalink
Kevin Flahaut
Administrator

So, I finally got an opportunity to set up a fresh installation and test everything. I wanted to start with a fresh install to eliminate any other variables.

My test site is running WordPress 3.1 + Gravity Forms 1.5 + Fluency Admin 2.4

So far, I am unable to recreate your issue in any browser. I have tested on both Mac & Windows platforms in multiple browsers. You can see some of my results below.

Firefox Mac screenshot: http://j.mp/fBC6nE
Safari Mac screenshot: http://j.mp/i4phTv
Chrome Mac screenshot: http://j.mp/hVTI8C

Chrome Windows screenshot: http://j.mp/fmskLV
Firefox Windows screenshot: http://j.mp/hn9OUp
IE8 Screenshot: http://j.mp/eOl8SR

There may be something else causing the issue, but since I can't replicate it, I can't tell you for sure. If you would like to send a login to your admin I'll be happy to dig a little deeper. You can send the login information via our contact form.

Also, if you send your info, please include a link to this topic and it would be helpful if you can tell me which browser versions you're seeing this in as well.

Posted 13 years ago on Friday April 1, 2011 | Permalink
bobbyg35
Member

I am having the same issue, yet I am using Wordpress 3.0 due to so many plugin failures when upgrading to 3.1. The admin menu of fluency admin ui shifts to the right about 200px covering the form editor. This only happens when I am touching Gravityform menu from the back-end of wordpress.

Thanks in advance.

Posted 13 years ago on Wednesday April 6, 2011 | Permalink
ynpnnational
Member

Sorry, I don't get email updates after the first response which is odd.

I will try deactivating all plugins and activating one by one over the weekend to see if I can find the culprit, it probably is a plugin conflict. Will update once I find something.

Posted 13 years ago on Wednesday April 6, 2011 | Permalink
Carl Hancock
Administrator

@ynpnnational Let us know how it goes, it's difficult for us to debug something that we can't recreate ourselves.

@bobbyh35 See what @ynpnnational is going to do, i'd suggest trying the same. Deactivate all other plugins and test for plugin conflicts by activating Gravity Forms and Fluency only... test... if it works then activate each other plugin one by one and test after each one to see if one of them causes the issue to occur.

Posted 13 years ago on Wednesday April 6, 2011 | Permalink
Samantha
Member

Hello,
I have the same issue.
[WP 3.1.2+GF1.52+Fluency2.4.0.1 + Firefox 4.0.1 & Safari 5.0.5 MAC OSX 10.6.7]
-disabled all plugins except GF and Fluency and the problem is still there.
-changed theme to twentyten (using Woo Canvas 4.0.3)

Screeshot: http://j.mp/k5ISo6

Has this been resolved for anyone?

Posted 12 years ago on Monday May 16, 2011 | Permalink
Samantha
Member

The screenshot link is not working. Here's a new one: http://j.mp/muuZMB

Posted 12 years ago on Monday May 16, 2011 | Permalink
ynpnnational
Member

I haven't been able to narrow down to plugin, am starting to think it's a theme conflict.

Posted 12 years ago on Wednesday May 18, 2011 | Permalink
Kevin Flahaut
Administrator

Yep, tried all this again on another installation and still can't recreate the issue. I have a similar setup as Samantha described;

WordPress 3.1.2 + Gravity Forms 1.5.2 + Fluency Admin 2.4.0.1 + Firefox 4.0.1 & Safari 5.0.5 + MAC OSX 10.6.7

Screenshots:

Chrome: http://grab.by/a9X1
Firefox: http://grab.by/a9Xb
Safari: http://grab.by/a9X8
OS: http://grab.by/a9Xp

This very well could be a theme-related issue. I'm not sure. Some themes introduce scripting or additional CSS into the admin section so they could be having an impact. Again, since I can't seem to replicate this issue in any of the several tests I've done so far, I can't tell you for sure.

I don't see this as a shortcoming of Gravity Forms by any means, it's designed to work with the default admin styles and it does that perfectly. If you use a plugin to change the admin UI to something other than the intended default, you're most likely going to end up with some anomalies.

If someone with this issue wants to share an admin login to their site so I can see it happening, I'll be happy to take a look. Just send your login information via the contact form and also include a link back to this thread URL for reference.

Posted 12 years ago on Wednesday May 18, 2011 | Permalink
Samantha
Member

Thanks for the replies.
@Kevin- I see that you have one test form as a sample on the screenshots. I will do a test on my system with one test form and see if I get the same result.

Posted 12 years ago on Tuesday May 24, 2011 | Permalink
Kevin Flahaut
Administrator

I originally had 3 forms then removed some, added another, removed again.. that didn't seem to make any impact. If you do find something in particular that causes it, please let us know and we'll dig further.

Posted 12 years ago on Tuesday May 24, 2011 | Permalink