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Form disappeared.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Fjallwebb
    Member

    Hi recently one of our forms disappeared, we have two forms and it´s just one form that doens´t exist but the other one is working just fine, so it can´t be a scripting problem right?
    This is the page that it´s not working http://www.skibuahafjell.no/book-skiutstyr/
    And this is the other, that is working http://www.skibuahafjell.no/stoveltillpassing/

    Posted 12 years ago on Sunday December 16, 2012 | Permalink

  2. viennalimos
    Member

    Remove the following style

    style='display:none'

    from

    <div id="gform_wrapper_2" class="gf_browser_gecko gform_wrapper" style="display:none">
    Posted 12 years ago on Sunday December 16, 2012 | Permalink

  3. thinker
    Member

    Have you updated the Jetpack in the same time?
    http://www.gravityhelp.com/forums/topic/conditional-logic-doesnt-work?replies=2#post-103187

    Posted 12 years ago on Sunday December 16, 2012 | Permalink

  4. Fjallwebb
    Member

    Yes I have.

    Posted 12 years ago on Sunday December 16, 2012 | Permalink

  5. Fjallwebb
    Member

    Hmm really can´t find the code. Where is it located? styles.css ?

    Posted 12 years ago on Sunday December 16, 2012 | Permalink

  6. deadhippo
    Member

    My form disappeared too. Looking at the HTML, it also has the display:none and I am using JetPack too. That particular form has conditional logic while the other forms on the site (3) without conditional logic are displaying.

    Oh and my theme does have

    <? php wp_footer(); ?>

    Posted 12 years ago on Monday December 17, 2012 | Permalink

  7. Fjallwebb
    Member

    Thats sounds exactly like my problem too!!

    Posted 12 years ago on Monday December 17, 2012 | Permalink

  8. thinker
    Member

    It seems to be a javascript conflict related to JETPACK update.

    Posted 12 years ago on Monday December 17, 2012 | Permalink

  9. Fjallwebb
    Member

    Yepp, but how to fix?

    Posted 12 years ago on Monday December 17, 2012 | Permalink

  10. deadhippo
    Member

    @Fjallwebb - Hopefully someone here is working on a fix.

    Posted 12 years ago on Monday December 17, 2012 | Permalink

  11. David Peralty

    Can I have you guys work through the following and let me know what exactly you find?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Monday December 17, 2012 | Permalink

  12. Chris Hajer
    Key Master

    Fjallwebb, I see this error on your page:

    Timestamp: 12/17/2012 10:43:22 AM
Error: Error: Syntax error, unrecognized expression: #.portfolio-4 .container .module-container:nth-child(4n+5)
Source File: http://www.skibuahafjell.no/wp-includes/js/jquery/jquery.js?ver=1.8.3
Line: 2

    Please find and fix that syntax error and we will take another look. Please also proceed by checking for theme and plugin conflicts as David has suggested.

    Posted 12 years ago on Monday December 17, 2012 | Permalink

  13. deadhippo
    Member

    I don't know if this will work for anyone else but I re-saved my Permalinks and the problem disappeared.

    Posted 12 years ago on Thursday December 20, 2012 | Permalink

  14. David Peralty

    deadhippo - I'm glad you sorted your issue out. All my best!

    Posted 12 years ago on Thursday December 20, 2012 | Permalink

  15. adamruston
    Member

    My form won't work when any conditional logic is turned on for any controls. As soon as I turn conditional logic on, the form doesn't show... when I turn it off, the form shows...

    Strange..

    Posted 11 years ago on Saturday December 29, 2012 | Permalink

  16. Chris Hajer
    Key Master

    It's fairly common for a JavaScript or jQuery error on your page to prevent the form from showing up. Gravity Forms will hide the form with CSS and use JavaScript to unhide it. If that JavaScript cannot run, the form will never show.

    Please begin by checking for theme and plugin conflicts by following these instructions http://rkt.gs/testing

    If you post a URL to the page on your site where the form is embedded, we can help you determine where the error is coming from.

    Posted 11 years ago on Saturday December 29, 2012 | Permalink

  17. arhammond
    Member

    Hi, I am also having problems having my form show up when I use conditionals. I checked and it does seem to be a conflict with my theme. But I'm not sure where to start as far as relieving this conflict. Could you please have a look: http://www.womenswintercamp.com/anmeldung/formular/
    Thanks!

    Posted 11 years ago on Tuesday January 8, 2013 | Permalink

  18. David Peralty

    This is what comes up as an error when I Inspect the page using Google Chome:
    Uncaught Error: Syntax error, unrecognized expression: [class*='wp-image-'] , jquery.js:2

    You might have to contact your theme creator to find out why the error. All my best!

    Posted 11 years ago on Tuesday January 8, 2013 | Permalink

  19. arhammond
    Member

    Thanks for the quick reply. I will check with them.

    Posted 11 years ago on Tuesday January 8, 2013 | Permalink

  20. David Peralty

    Also, while waiting to hear back, you might want to check if it is a theme or plugin conflict to confirm. Here are the steps we have people follow to check such things:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Tuesday January 8, 2013 | Permalink