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Form doesn't display confirmation upon submission

  1. Hello Gravity Forms Support,

    I am having an issue with a client site's forms not displaying the confirmation upon submission. The form entry goes through great, but it doesn't display any feedback. Any thoughts?

    Thanks in advance.

    -Nick Rosener

    Posted 11 years ago on Wednesday September 26, 2012 | Permalink
  2. What type of confirmation are you using? Text, redirect or page? If text, what is the content of your text confirmation?

    I just visited the site and there are no scripts or styles being loaded for Gravity Forms. Screenshot:

    Can you ensure that "Output CSS" is checked on this page

    Also, with the missing scripts, it's possible your theme is missing a call to wp_head() or wp_footer(). Can you please check that.

    We will have to fix these basic problems before moving on to your confirmation message. I could not submit the form due to jQuery missing.

    Posted 11 years ago on Wednesday September 26, 2012 | Permalink
  3. The theme didn't have a wp_head tag. That fixed it. Thanks!

    Posted 11 years ago on Friday September 28, 2012 | Permalink
  4. Glad that worked for you. Thanks for the updated.

    Posted 11 years ago on Saturday September 29, 2012 | Permalink

This topic has been resolved and has been closed to new replies.