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Form doesn't display confirmation upon submission

Gravity Support Forums » Plugin Support » Gravity Forms

  1. nickrosener
    Member

    Hello Gravity Forms Support,

    I am having an issue with a client site's forms not displaying the confirmation upon submission. The form entry goes through great, but it doesn't display any feedback. Any thoughts?

    http://cubiclesplus.com/contact/

    Thanks in advance.

    -Nick Rosener

    Posted 12 years ago on Wednesday September 26, 2012 | Permalink

  2. Chris Hajer
    Key Master

    What type of confirmation are you using? Text, redirect or page? If text, what is the content of your text confirmation?

    I just visited the site and there are no scripts or styles being loaded for Gravity Forms. Screenshot: http://minus.com/lvzp8djJ47gHr

    Can you ensure that "Output CSS" is checked on this page http://cubiclesplus.com/wp-admin/admin.php?page=gf_settings

    Also, with the missing scripts, it's possible your theme is missing a call to wp_head() or wp_footer(). Can you please check that.

    We will have to fix these basic problems before moving on to your confirmation message. I could not submit the form due to jQuery missing.

    Posted 12 years ago on Wednesday September 26, 2012 | Permalink

  3. nickrosener
    Member

    The theme didn't have a wp_head tag. That fixed it. Thanks!

    Posted 12 years ago on Friday September 28, 2012 | Permalink

  4. Chris Hajer
    Key Master

    Glad that worked for you. Thanks for the updated.

    Posted 12 years ago on Saturday September 29, 2012 | Permalink

This topic has been resolved and has been closed to new replies.