Hi,
I created a blank page, and a new form. The form worked for a while, but as we added more fields it stopped loading on the page.
To be sure it wasn't a different issue, i created a new form with just name/address and added it to the same page - this worked fine.
Is there an error log or something i can look for to see whats happening?
Nevermind - its a conditional form and the JS isnt loading
If the JS is not loading it is most likely because your theme does not have the wp_footer() function call in the theme's footer.php file.
This function call is something that gets left out of some themes, however it is very important as it is an api function that plugins utilize to place code in the footer of the site.
Gravity Forms uses it to place the necessary conditional logic javascript into the footer.
Hi all, so I was running into an issue when trying to display fields with conditional logic. It was a rare issue that was only happening with a clients Godaddy site. The newest release v1.3.9 fixed whatever was wrong. So if you are one of the the other 2 people (out of thousands) who had an issue hopefully the new upgrade will fix your install too!
There was an issue with certain GoDaddy servers and conditional logic. There was something GoDaddy was doing with their server configuration that was causing a 404 error to occur when we included the necessary javascript.
They were of no help in determining the problem so we were forced to implement a workaround. Not a good sign when even they can't figure it out.
It was a GoDaddy specific server issue that only impacted certain servers.
