PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Form Editor Page Freezes/Locks-up

Gravity Support Forums » Plugin Support » Gravity Forms

  1. cecilkidd
    Member

    If I hover over any of the ? by the field box, the description appears and the web page freezes. You will find the error details below. Any suggestions? I can exit the window and return to editing as long as I don't pass over any of the ? descriptions.

    BTW, I'm not a programmer. Just a businessman with enough knowledge to get myself in to trouble.

    Thanks for your assistance,

    Cecil

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.2)
    Timestamp: Thu, 16 Sep 2010 04:36:48 UTC

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Message: Invalid argument.
    Line: 116
    Char: 165
    Code: 0
    URI: http://hotdawgpetcare.com/hdpcwp/wp-includes/js/jquery/jquery.js?ver=1.4.2

    Posted 13 years ago on Thursday September 16, 2010 | Permalink

  2. Carl Hancock
    Administrator

    Sounds like a plugin or theme conflict causing the issue. Another plugin or your theme is most likely doing something with Javascript that is causing a problem. You will need to determine the source.

    First we need to rule out a theme conflict. Activate the TwentyTen theme if you are running WordPress 3.0+ and then test to see if the errors still occur. If they don't then it is a theme conflict. If they do then we need to test for plugin conflicts.

    Deactivate ALL plugins. Only activate Gravity Forms and test to see if the errors occur. If they don't then it is a plugin conflict. Now you will need to activate each of your other plugins one by one AND test Gravity Forms after each one you activate to see if the errors occur. When you hit a plugin that causes the errors to start appearing, that plugin is doing some things that it should not be doing and is the source of the conflict.

    Posted 13 years ago on Thursday September 16, 2010 | Permalink

  3. Victor
    Member

    I only bought Gravity Forms today and so far absolutely lofe the product! But I just experienced this problem as well. I followed the advice and discovered there was indeed a plugin conflict. The offending plugin: Enhanced Meta Widget.

    Posted 13 years ago on Saturday November 13, 2010 | Permalink

  4. Kevin Flahaut
    Administrator

    Victor,

    Thanks for the report. Well keep an eye out for that one.

    Posted 13 years ago on Saturday November 13, 2010 | Permalink