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Form fields not displaying in IE

  1. See here: http://i.min.us/ictkAo.png

    Form fields are not displaying in IE. Ideas on how to fix?

    Web site example: http://www.inksoft.com/contact-us/

    Posted 11 years ago on Thursday June 2, 2011 | Permalink
  2. Hi Revolt, looks like you have an open <span> tag (missing a closing </span> tag) with an inline style changing the text color to white. http://grab.by/agUN

    Posted 11 years ago on Thursday June 2, 2011 | Permalink
  3. Ra
    Member

    I see the closing </span> tag: http://i.min.us/icAEXS.png for this http://i.min.us/icFKwY.png

    Can you please give me insights on how to correct this issue!

    Posted 11 years ago on Friday June 3, 2011 | Permalink
  4. If you look at the actual page source and not just the output from the inspector, you'll see that the span inside the HREF is not actually closed. The inspector is closing it for you.. and some of the browsers are being nice and rendering it correctly, even though the markup isn't correct.

    screenshot: http://grab.by/ahw9

    The forms display properly in IE with the default styling. You can check the form preview to verify that. The problem is simply incorrect markup in your theme combined with inline styles that set the font color to white, which of course blends in with the white background and appears to be missing.

    You need to clean up your markup and remove the inline styles in your theme. You can check the markup for errors by using the W3C validation service if you'd like. It's a handy way to check for unclosed tags, etc.

    http://validator.w3.org/

    Posted 11 years ago on Saturday June 4, 2011 | Permalink
  5. Ra
    Member

    Kevin:
    Thanks for the details and instructions. I was able to make the corrections and all is well now. I am VERY impressed with the level of help/support you all provide! Thanks a million!

    Regards,

    A very happy user.

    Posted 11 years ago on Saturday June 4, 2011 | Permalink
  6. Wonderful. I'm glad you got it worked out and am pleased that we were able to help.

    Posted 11 years ago on Saturday June 4, 2011 | Permalink