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Form hidden by display:none

  1. 18villamos
    Member

    I have a form that's hidden due to an inline display:none

    <div class='gform_wrapper' id='gform_wrapper_7' style='display:none'>

    The URL is http://www.kloudtrack.com/partners/submit-lead/

    Form preview in Admin also is not showing up, and I have other forms that DO show up properly.

    What's causing the display:none? Please advise. Thanks.

    Posted 13 years ago on Tuesday December 7, 2010 | Permalink
  2. The display:none is normal for a form with conditional logic. The form & fields are hidden on load and initialized/shown via script.

    This problem is usually a script/plugin conflict. Something is conflicting with the conditional logic script that Gravity Forms uses. The admin/preview issue is also indicative of a plugin conflict - some plugin is outputting script on pages it shouldn't be.

    To find out what the issue is, you'll want to deactivate all the other plugins but the forms, then test to see if the form displays correctly. If so, then re-activate plugins one by one, testing in between until something breaks and you find the culprit.

    Posted 13 years ago on Tuesday December 7, 2010 | Permalink
  3. 18villamos
    Member

    Interesting FYI: As of today, I've been using Version 1.5.beta3.6, because it solves another serious problem around updating forms on the admin side.

    On a whim I just reverted to 1.4.5 to see what would happen, and indeed the form does show up as desired.

    So, if there's a plugin conflict it is only true with this beta version. For what it's worth, when the form doesn't show up, the browser seems to be having trouble finding js/conditional_logic.js.

    Let me know if I can provide any more details around this bug.

    Thanks.

    Posted 13 years ago on Tuesday December 7, 2010 | Permalink
  4. Sounds like it could be file permission related. I'm unable to view the page you referenced above because it is password protected. If you can un-password protect it or provide the password I can inspect the code and try and determine what exactly the issue is using Firebug.

    Posted 13 years ago on Tuesday December 7, 2010 | Permalink