PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Form isn't saving entries

  1. I have visited other threads and I cannot nail this down. I test the form on my end and the entry goes into the database. Everyone else for some reason cannot enter a form. .

    http://saperlaw.com/blog/trademark-intake-form/

    I did a quick check for jquery conflicts and jquery only gets called once. The form does have conditional logic.

    Posted 7 years ago on Monday August 20, 2012 | Permalink
  2. You do have a JS error: Screenshot

    Have you run the plugin/theme conflict gambit yet? And when you say you can fill out the form, is it because you are logged into the site?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 7 years ago on Monday August 20, 2012 | Permalink
  3. Thanks for that.

    Just as an FYI that code was added recently. I disabled it, however I've been having problems with the form saving before this got added. I switched the forms to ajax just to see if that will help. Is there any other reason / place I can check to see why the forms not saving?

    Posted 7 years ago on Monday August 20, 2012 | Permalink
  4. I just submitted the form Screenshot

    Can you check and see if it went through. Also, make sure entries aren't getting spammed either. There is a "Spam" section on the entries screen.

    Posted 7 years ago on Monday August 20, 2012 | Permalink
  5. Your Entry went through

    I don't see a SPAM section, no do I know why AJAX worked. . .does it have to be activated with conditional logic?

    Posted 7 years ago on Monday August 20, 2012 | Permalink