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Form not appearing.

  1. kaybass
    Member

    I created a form and added it to a page. It does not appear on the page when published. I switched themes as suggested and it works fine. Realizing it is a problem with the theme I'm using I searched and learned about jquery. It is already in the header code. The only plugin being used is this one. Not sure where to go from here to fix the error with the theme in order to get the forms to appear and work. Website is http://www.sarussell.com and a page I inserted a form is http://www.sarussell.com/forms

    Posted 11 years ago on Friday January 4, 2013 | Permalink
  2. David Peralty

    Are you using conditional logic? If so, where and what do you have set currently?

    Posted 11 years ago on Friday January 4, 2013 | Permalink
  3. kaybass
    Member

    I am using conditional logic with specific questions, not the form as a whole (it is not checked in form settings). Under advanced in form settings I have default chosen for form button and enable animation. Confirmation message is set as text, insert merge tag. Notifications I have a specific send email address and left the subject and message as is. I also checked enable email notifications to users. In regards to specific questions, I have it set up for a few fields based on an answer to a specific questions which requires an answer of yes or no.

    Posted 11 years ago on Friday January 4, 2013 | Permalink
  4. David Peralty

    Are you using the latest versions of Gravity Forms and WordPress? Can you try the 2011 theme to double check that it isn't a theme conflict? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Friday January 4, 2013 | Permalink
  5. David Peralty

    I am seeing a JS Error: Uncaught TypeError: Object #<Object> has no method 'first' and we need to figure out where that's coming from.

    Posted 11 years ago on Friday January 4, 2013 | Permalink
  6. I am going to guess the conditional logic is not working because of this jQuery being included in your page:

    <script type="text/javascript" src="http://sarussell.com/wp-content/themes/PrivateLawyer/js/jquery-1.3.2.min.js"></script>

    That is the second copy of jQuery. The first copy is version 1.8.3, which is correct. If you remove this additional reference to jQuery, I think you will find that conditional logic works and your form displays (assuming there are no other JavaScript errors.)

    Posted 11 years ago on Friday January 4, 2013 | Permalink
  7. kaybass
    Member

    YES!!! That did it. Don't know why they had both in the template but it now appears and just completed a form as a test. It was sent, etc... I appreciate your help.

    Posted 11 years ago on Friday January 4, 2013 | Permalink
  8. Thank you for the update.

    Posted 11 years ago on Sunday January 6, 2013 | Permalink

This topic has been resolved and has been closed to new replies.