Form not collecting logged in user data

Gravity Support Forums » Plugin Support » Gravity Forms

tylertervooren
Member

Hi guys,

I'm having a problem where a form I have deployed on a membership site is not collecting logged-in user data. I know that each entry is being completed by a logged in user because I have the form set to only display if the user is logged in, and the form is also on a protected page that can't even be accessed unless the user is logged in.

Any idea what's going on here? It worked when I tested it and for the first few entries, then stopped.

As an aside, is there any way to recover this info if I know the user was logged in? As it is, I have some fairly important entries submitted now, and I have no idea who they belong to...

Posted 12 years ago on Monday January 16, 2012 | Permalink
tylertervooren
Member

Okay, it looks like the form actually is registering the username, so I'm not totally lost on the existing entries anymore, but the problem still exists that the fields are not collecting the default values that I'm pretty sure *must* be available since the user has to be logged in to see the form.

Posted 12 years ago on Monday January 16, 2012 | Permalink
dochara
Member

This sounds like the bug with auto population which has arisen since the latest WP update. It is apparantly fixed in the next GF release, in the meantime there is a fix here:
http://www.gravityhelp.com/forums/topic/auto-population-stopped-working-in-331

Posted 12 years ago on Tuesday January 17, 2012 | Permalink
tylertervooren
Member

Cheers!

I haven't tried the fix yet, but I did find where David was offering an update to affected users and sent an email:

http://www.gravityhelp.com/forums/topic/wp-33-and-gf-form-problem#post-44753

Posted 12 years ago on Tuesday January 17, 2012 | Permalink